Codexial follows a transparent and no fuss cancellation policy. Here are the terms of the policy:
All cancellation requests should be sent to our billing department or communicated to your Account Manager. The cancellation will not be valid until it is confirmed by the respective department.
Cancellation requests will be considered only when the request is made within 12 hours of placing the order and execution of the project has not started already.
Codexial will not be held responsible for any third party services, such as hosting, web development, content writing etc.